FULL LIFETIME WARRANTY

What is Covered

EdgyTools tools are warranted to be free of material and workmanship defects.

How Long Coverage Lasts

This warranty lasts for the lifetime of the EdgyTools product. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.

*Reasonable lifetime of of products will be decided by an EdgyTools warranty specialist case by case basis.

How to Obtain Service

To obtain the benefit of this warranty, deliver or ship the complete product to:

EdgyTools, LLC Attn:Dave Streen 742 East Riviera Drive Chandler, AZ 85249
What We Will Do to Correct Problems
Warranted products will be almost always be replaced but may be repaired, at EdgyTool’s discretion, and returned to you at no charge.

What is Not Covered

Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. EdgyTools shall not be responsible for any incidental or consequential damages.

How Local Laws Relate to the Warranty

Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

No Other Express Warranty Applies

This Full Lifetime Warranty is the sole and exclusive warranty for EdgyTools products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of the EdgyTools Company.

Executing the EdgyTools Lifetime Warranty

EdgyTools Company offers a comprehensive lifetime warranty to support products purchased under the EdgyTools Brand, excluding licensed goods.

EdgyTools branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship.

In the event that you have a problem with your EdgyTools product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner.

NORMAL WEAR AND TEAR:

Commonly, our tools are used on job sites in the most demanding applications and environments. Under these conditions and over time, the EdgyTools product may experience normal wear and tear and require service. While normal wear & tear is not considered a “defect” and is not covered by the EdgyTools Lifetime Warranty, it is our goal to get your tool back in service a soon as possible. To help expedite this service, EdgyTools offers a complete assortment of service parts. For a complete list of EdgyTools replacement parts please visit www.EdgyTools.com/parts

DEFECTS IN MATERIALS OR WORKMANSHIP:

It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early in the products life cycle, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.

HAVE OTHER QUESTIONS:

Please text Dave (262) 745-1020 (no calls please) or send an email to dave@edgytools.com

Shipping

Domestic orders placed Monday-Friday will be packed and shipped by the second business day for in-stock items (Usually SAME DAY!), pending verification of billing information and the shipping method selected. International orders and orders containing out-of-stock items will be processed as quickly as possible, but won’t necessarily be shipped out the next business day. If your order is backordered it will not ship until available

Excludes all orders placed on major US holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day as well as the week of the MTE show).

We currently ship to Australia, Austria, Canada, Denmark, Finland, France, Germany, Ireland, Japan, Malaysia, Mexico, New Zealand, Norway, Spain, Sweden, and the United Kingdom. We are not responsible for orders that may be refused by customs. Shipping charges that are over 50.00 become the responsibility of the buyer, you will be contacted by EdgyTools for shipping charges.

When you place an order, we currently offer FREE shipping to any address in the USA and a flat shipping fee of either $25 or $45 depending on the country we are shipping to.

Returns Policy

You may return new items (Original Packaging) within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within several weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper 2 to 7 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (1 to 3 business days).

International Orders

Product orders with a shipping address outside the USA may be subject to Customs delays, tariffs, duties, or taxes at the port of entry. The shipping charges shown on your order at check-out time do not reflect any of these additional duties or taxes. In consideration for items being shipped outside the USA, you acknowledge and agree upon completion of your purchase that:

1) We are not responsible for orders that may be refused by customs.

2) You release us from any liability involved should the order result in being undeliverable due to number 1 above.

EdgyTools uses DHL Express Service so that our packages are put in with huge deliveries from other companies in an attempt to clear Customs quicker and more easily. This is done at a higher cost to us which we absorb and do not pass on to our customers. One more way EdgyTools is different!

In General

Edgy Tools (“www.EdgyTools.com”) owns and operate this Website. This document governs your relationship with EdgyTools.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by EdgyTools.com. EdgyTools.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at EdgyTools.com/privacy-policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and EdgyTools.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of EdgyTools.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by EdgyTools.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with EdgyTools.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. EdgyTools.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be EdgyTools.com or may in some cases be a third party. Where a contract is made with a third party EdgyTools.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law EdgyTools.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect EdgyTools.com’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with EdgyTools.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to EdgyTools.com.

Indemnity

You agree to indemnify, defend and hold harmless EdgyTools.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

EdgyTools.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and EdgyTools.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of EdgyTools.com.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To improve our website in order to better serve you.

• To allow us to better service you in responding to your customer service requests.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.