A few years ago, I had the amazing opportunity to be part of a team sent to Italy after the Port of Rome was hit by hail. 11,000 Chryslers were left in need of dent repair. About 100 PDR techs from around the globe arrived in Rome for a one-of-a-kind experience. People I met on that trip became some of my best friends in the industry.
The really surprising thing turned out to be the way we all freely shared our knowledge and our best tips and tricks. It reminded me of when I worked as an efficiency expert helping car washes shave seconds off of operations to save money. One of the largest car wash chain owners sent me to teach some of the best strategies to his direct competitors in the area. I didn’t understand at the time but he told me that sharing best practices was good for the industry and that all the car washes would benefit.
In Italy, it clicked for me how sharing information and helping each other was like the tide raising all boats. Especially in a fledgling industry like PDR that was struggling for stability and credibility, everyone would benefit by making more knowledge ‘common knowledge’.
The beginnings of an idea was spawned on this trip that would later become the World Hail Network. An online resource that allows techs from all over the world to learn from each other. Somewhere they can share tips and tricks, stay on top of the latest tools and accessories or simply learn more about the trade. The World Hail Network is the digital version of the experience I had in Italy, learning from and along side sharp, capable people from around the world.
Edgy As We Wanna Be
In high school, I developed a fascination with alligators and crocodiles. I even owned four of them at one point. Wally, Suitcase, Izod and Mikey, (he was a picky eater like to Life cereal kid), lived in a nine-foot horse trough in my bedroom. My unconventional high school pets inspired our EdgyGator mascot. We had a blast designing him and we continue having fun transforming him into different characters to represent our various product. Meet pimped out EdgyGator.
Unconventional thinking and dogged persistence have been our greatest assets in developing and building new tools, extensive training materials and awesome online resources for the PDR industry. Our mission is to question all the norms and create better solutions whenever possible. Our desire is for that spirit to be reflected in everything we do.