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Please fill out the form below to contact our Warranty and Technical Support team.
EdgyTools™ branded tools and accessories are known the world over as best-in-class products that allow the end-user to complete PDR jobs more quickly, easily and reliably.
However, there’s added peace of mind with the EdgyTools Full Lifetime Warranty (known as the Gator Guaranty). Should your tool ever malfunction from defects in workmanship or materials, we will repair or replace the tool free of charge.
EdgyTools tools are warranted to be free of material and workmanship defects.
This warranty lasts for the lifetime of the EdgyTools product. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.
*Reasonable lifetime of of products will be decided by an EdgyTools warranty specialist case by case basis.
To obtain the benefit of this warranty, deliver or ship the complete product to:
Please fill out the form above to start the return process.
Warranted products will be almost always be replaced but may be repaired, at EdgyTool’s discretion, and returned to you at no charge.
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. EdgyTools shall not be responsible for any incidental or consequential damages.
Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.
This Full Lifetime Warranty is the sole and exclusive warranty for EdgyTools products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of the EdgyTools Company.
EdgyTools Company offers a comprehensive lifetime warranty to support products purchased under the EdgyTools Brand, excluding licensed goods.
EdgyTools branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship.
In the event that you have a problem with your EdgyTools product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner.
Commonly, our tools are used on job sites in the most demanding applications and environments. Under these conditions and over time, the EdgyTools product may experience normal wear and tear and require service. While normal wear & tear is not considered a “defect” and is not covered by the EdgyTools Lifetime Warranty, it is our goal to get your tool back in service a soon as possible. To help expedite this service, EdgyTools offers a complete assortment of service parts. For a complete list of EdgyTools replacement parts please visit www.EdgyTools.com/parts
It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early in the products life cycle, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.
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